Choosing the Right Sales Outsourcing Provider
Cost isn’t the only variable when choosing the right sales outsourcing provider for your company. Shopping around and taking the time to learn about the partners you’re considering reduces the risk of fallout later.
As you vet outsourcing partners, consider the frontrunner, The New Workforce. This outsourcing sales provider offers qualified and experienced sales outsourcing representatives who come pre-vetted, interviewed, trained, and ready to work. The New Workforce also offers outsourcing partnerships in human resources, IT, digital marketing, and customer service.
Here are some of the features to investigate as you seek out your next sales provider.
Reputation and experience
You only get one reputation. Working with a third-party sales outsourcing provider with a good reputation ensures your own company’s reputation remains intact. Good businesses work with other good businesses. Look at things like online reviews and ratings, and ask potential candidates about their experience in sales.
Regarding experience, remember to ask whether the sales outsourcing provider has worked with companies in your industry before.
Quality of service
Outsourcing sales is a risky undertaking. This is why it’s so important that the quality of these services is consistently high. Look for outsourcing vendors that focus on you as a customer and maintain high standards for quality.
Some things that can impact your personal experience include:
- Sales agent language
- Experience in your industry
- Framework for sales techniques
You may pay more for a high-quality sales vendor, but it’s worth it if the team delivers.
Integration with existing systems
Your business has developed an identity and it includes preferred software and technology. Integrating a new sales system is frustrating when this software and technology are deemed incompatible.
Buying new equipment and software is just another cost to add to your growing bill. Select an outsourcing partner that recognizes your current platforms and systems and alters its own technology to meet yours.
In an outsourcing situation, your business becomes the customer. Your outsourcing partner needs to support you as a customer. What type of communication and tools are put in place for you to grow your company?
Sales are all about people, so the people you hire should really shine. When you choose a sales partner choose someone you can trust, and whose employees share the same values as you and your company. Outsourced sales team reps represent you and your brand. Make sure that representation is valid by choosing a trustworthy partnership.
What type of sales process does your outsourcing partner use to complete sales? Does their team review the sales funnel? Do they cold call? Are there templates for automated sales emails? Talk to outsourcing candidates to discover the processes used to meet your sales goals.