Choosing the Right Payroll Outsourcing Partner
Price is important, but it isn’t everything. When you select third-party payroll providers, you need to choose someone that works well with your brand. They become an extension of your company, and matching company culture is important.
One of the top payroll providers in outsourcing is The New Workforce. This experienced outsourcing partner offers some of the best pre-vetted, qualified payroll specialists in the industry. Their team comes trained in the newest payroll methods and software protocols. The company also specializes in customer service, sales, IT, and digital marketing.
Reputation and experience
The experience of your payroll provider is critical to the flow of your business operations. Payroll is important on many levels. If employees aren’t being paid, they don’t want to work. Therefore, minimizing hiccups in the system is beneficial to you.
An experienced outsourcing provider with a good reputation in timely payroll practices minimizes these risks.
Quality of service
Quality is crucial in every aspect of business, especially when crunching numbers. While many payroll practices are automated through specialized software, there’s still plenty of room for human error. Having well-trained, experienced payroll specialists increase the quality of service to your company.
As you consider different outsourcing venues, look at things like:
- Business protocols for rewards and repercussions
- Upgraded training options
- Language and country of origin
Consistency is crucial for any payroll department. When you choose an outsourcing company with high-quality standards for their employees, you gain more consistency in service level.
Integration with existing systems
Every company has their own systems and software used to carry out daily tasks. When you partner with a payroll provider, you want to ensure their system is compatible with your own.
You don’t want to spend hours and money uploading, downloading, and purchasing a new software. Find a team that uses platforms to complement your own, not the other way around. If a potential candidate isn’t willing to be flexible, it might not be the best fit.
You’re the customer in an outsourcing situation. Payroll providers should offer top-tier customer service. What type of support are you getting? Look at things like:
- Hours of availability
- Languages available (English, Spanish, French, etc.)
- Type of support offered (In-person, call center, email, and chat, etc.)
Take this opportunity to speak with someone from the payroll department before partnering with an third-party payroll provider.
How large is the staff of the outsourcing provider you’re considering? Do they have room for growth if you decide to expand later? How many clients are they serving now? These are all great questions because they tell you whether your company will be fully supported. The size of your outsourcing partner also impacts the cost of payroll outsourcing.
The processes used by your payroll partner matter. This goes hand in hand with the services offered but involves a more detailed outline of methods used. Things like software, data collection methods, problem solving capabilities, and even what is done manually or by automation.
In this guide to payroll outsourcing we’ve talked about a lot of things that impact cost and productivity. Some of the main takeaways include:
- Saving time
- Easier expansion opportunities
- Less training
- Reduced costs
- Fewer errors
Outsourcing also means you’ll pay less for office space, equipment, software, maintenance, furniture, talent acquisition, and salaries.
When you compare the costs of an in-house team with that of outsourcing a payroll department the numbers are drastically different. This is one area of business where outsourcing certainly pays off financially. Overall, the cost to your company depends on several factors. Fortunately, many outsourcing payroll providers are willing to customer packages to fit their client’s needs.
If your business is growing and managing employee payroll is becoming a daunting task, it’s time to hire a professional. Whether you go in-house or outsource is a personal decision. Whatever path you take, look for someone that fits your company culture and your budget.