THE ULTIMATE CALL AGENT
Meet Justine
Justine has redefined excellence regarding the role of inbound call agent. Customers rave about her patient and friendly demeanor, while our employees recognize her as the ultimate superhero in the field. With her exceptional technical expertise, Justine effortlessly resolves customer queries and leaves a lasting impression on every interaction.
We are the World’s Greatest Team of Offshore Resources. Wondering Why?
I was all in the BPO world, partnering with two firms in the Philippines for a wild and crazy 10-year ride. But then, lockdowns swooped in like a sneaky ninja, & we closed beloved BPO dojo.
My team of superhero-like, low-cost but highly-skilled talent remained united, like a band of office Avengers.
I sent out care packages with home office gadgets so everyone could morph into their work-from-home alter-egos.
The New Workforce was assembled!
The New Workforce can support your agency. Learn How >

Kraig Kleeman
Founder of The New Workforce
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